8. Legal right of withdrawal for consumers
The consumer has, under the conditions specified below, a right of withdrawal.
Right to retract
You have the right to cancel the contract within fourteen (14) working days without giving reasons.
The withdrawal period runs from the day on which you or a third party other than the carrier, designated by the consumer, physically takes possession of the property (s) purchased.
To exercise your right of withdrawal, you must inform us, Malampe.be: 114, Rue Lileutige at 4140 Sprimont - firstname.lastname@example.org, by means of an unequivocal declaration, (eg by post, fax or e-mail -mail) as to your intention to revoke this contract. For this purpose, you can use the ad hoc form you find here
In order to respect the withdrawal period, it is sufficient to send the declaration before the expiry of the said period. Consequences of withdrawal
If you cancel the contract, we must reimburse you promptly and no later than fourteen (14) working days, upon receipt of the returned merchandise or proof of delivery, of any monies received , Delivery costs included (excluding additional shipping charges due to the choice of another method of delivery).
For the reimbursement, we use the same means of payment as for the initial transaction, unless otherwise agreed. Under no circumstances will we charge additional costs for this refund.
You must return or return the goods to us without delay and no later than fourteen (14) working days from the day you inform us of the withdrawal statement. The delay is respected if you return the goods before the deadline of fourteen (14) working days.
We do not pay the costs of returning the goods, they are at the expense of the buyer. Your liability is only in respect of the depreciation of goods resulting from manipulations other than those necessary to ensure the nature and proper functioning of these goods. Exclusion or even extinction of the right of withdrawal
The right does not apply to contracts for the supply of goods which had to be manufactured according to the client's specifications or clearly adapted to your personal needs.